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FAQ
Frequently asked questions
General
Setting up FAQs
Are your Pokémon cards authentic?
Yes. All Pokémon cards sold by TCG Ireland are genuine products sourced from trusted suppliers.
Do you sell Japanese Pokémon cards?
Yes. We regularly stock Japanese Pokémon booster packs, special sets, and exclusive releases.
What condition are single cards in?
Where applicable, card condition is stated in the listing. Additional photos can be provided upon request.
Do you buy Pokémon cards?
Yes. Visit our Sell Your Cards page or contact us regarding your collection.
Do you sell graded cards?
Yes. We regularly stock graded Pokémon cards and other TCG collectibles.
Are your 3D printed products made in Ireland?
Yes. All of our 3D printed products are produced in Ireland by TCG Ireland.
Why are layer lines visible on my product?
Layer lines are a normal part of the 3D printing process and are expected on all 3D printed items.
Are Flexi Keychains durable?
Yes. Our Flexi Keychains are designed for everyday use but should not be subjected to excessive force.
Do you offer custom 3D printing?
We may accept custom requests depending on availability. Contact us to discuss your project.
Are 3D printed products suitable for children?
Our products may contain small parts and are recommended for collectors and older children under supervision.
How long does shipping take?
Orders are typically processed within 1–5 business days. Delivery within Ireland usually takes 1–3 business days after dispatch.
Do you ship outside Ireland?
Yes, we ship throughout Ireland, Europe, and selected international destinations.
Will I receive tracking information?
Tracking details will be provided where available once your order has been dispatched.
How much does shipping cost?
Shipping costs are calculated automatically at checkout based on your location and order size.
Can I cancel my order?
Orders can usually be cancelled before production begins. Once production has started, cancellations may not be possible.
A: At Tcg Ireland, you can purchase a wide range of trading cards including Pokémon, YuGiOh, Lorcana, and various Sports cards. We offer booster packs, individual graded cards, and collectible items to suit both casual players and serious collectors. If you wish to sell your collection, Tcg Ireland provides a fast and straightforward process: simply contact us with details about your cards, and our team will offer a competitive valuation. Once accepted, you can quickly sell your cards and receive payment promptly. This combination of diverse inventory and efficient selling service makes Tcg Ireland a trusted source for trading card enthusiasts across Ireland.
Can I return a made-to-order item?
As our products are made to order, we generally cannot accept returns for change-of-mind purchases once production has begun.
What if my item arrives damaged?
Please contact us within 14 days of delivery with photos and your order number.
Will I receive a refund if my order is faulty?
If a product is faulty, damaged, or incorrect, we will offer a replacement, repair, or refund where appropriate.
Who pays for return shipping?
If the item is faulty or incorrect, we will cover return shipping costs.
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